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Do you already know about our bonus programme?
A great programme! With the bonus programme, you simply get more for your money. Take part! Buy products, collect bonus points and receive great rewards. We are constantly expanding the portfolio of participating products and there is always a new surprise for you with the rewards.
And how do you earn bonus points? VERY EASY
As a registered and loyal customer, you will be rewarded with every order you make and you will earn valuable points with our reward system. You can use these points to purchase special bonus items or redeem them directly when you place your order, saving you money on your purchases.
Please note that you cannot give away the Bonus and loyalty points you have earned.
Please note that you cannot give away the Bonus and loyalty points you have earned.
How do I get bonus points?
Every time you shop (registered and logged in) you will receive one bonus point for every 10 € you spend. The purchase value is the value of the goods excluding VAT and excluding delivery charges. The points are always rounded up to the nearest ten.
An example of customers from Germany:
Value of the goods: 109,20 €
Shipping costs: 0,00 €
19 % VAT: 20,75 € (Different rates of VAT in each country.)
Total amount: 129,95 €
Total amount excluding shipping costs and VAT: 109,20 €
equals = 32 Points.
32 points are worth 3.25 €, which you can redeem on your next order, for example.
An example for foreign customers:
Value of the goods: 109,20 €
Shipping costs: 20,12 €
19 % VAT: 27,06 € (Different rates of VAT in each country.)
Total amount: 150,07 €
Total amount excluding shipping costs and VAT: 109,20 €
equals = 32 Points.
32 points are worth 3.25 €, which you can redeem on your next order, for example.
When will the points be credited to my account?
The bonus points will be credited to your account within 30 days of receipt of payment and are then available to you.
How and when can I redeem my accumulated points?
You can redeem the points with your next order and save money. The points can only be redeemed in our online shop and cannot be paid out. Bonus points can be redeemed for a total of at least 10 points (1,00 €).
Alternativ können Sie auch bestimmte Bonus-Artikel von den Punkten erwerben. Diese Artikel finden Sie auf dieser Seite – sofern gerade welche zur Verfügung stehen.
Where can I view my bonus points?
You can check your current points balance at any time in your customer account. To do this, log in with your user details and access your profile.
Can I redeem my points for special offers and promotions?
You can also earn and redeem points for special offers such as discounts and promotions, as the points are always based on the value of your purchase. This value cannot be exceeded.
Can I earn more bonus points?
Yes, not only do we give you bonus points for every purchase you make, but we also give you loyalty points, which appear in your account along with your bonus points.
You can earn loyalty points for the following:
- If you order more than 3 times per calendar year, you will receive 20 points from the third order.
- If you have been a customer for at least 5 years and have placed 15 orders during this time, you will receive an additional 365 points per year from the following year.
- Further promotions will follow ......
Important notice for long-term customers
As you may have noticed, we have changed the complete shop software in all areas and adapted it to the legal requirements. Not all data, such as your collected points, could be taken over. These will of course be transferred.